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An issue tracks a specific problem with an integration, such as failed authentication. Kombo raises it when the condition is first observed, resolves it automatically when the condition clears, and raises it again if the condition returns. Each issue tells you:
  • what is wrong
  • when Kombo first observed it and last observed it
  • whether it is open, snoozed, or resolved
See all issue types for the conditions Kombo currently tracks.

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View issues in the dashboard

Open the Integrations page in the Kombo dashboard. The list shows an issue count for every integration with an open issue. Hover over the count to see the title and how long Kombo has been observing it.
Issues column on the integrations list
Open the integration to see the issue details.
Issue details on an integration
You can snooze an issue to hide it in the Kombo dashboard for a while. Snoozing only affects the UI. The issue stays open, Kombo keeps observing it, and it does not send an issue-status-changed webhook.
Snooze issue dialog

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Subscribe to issue updates

To receive issue updates in your system:
  1. Open Configuration → Webhooks for the environment you want to monitor.
  2. Create a webhook and select Issue status changed.
  3. Enter the endpoint that should receive the events.
Issue status changed webhook configuration
One subscription covers every customer-visible issue type. Kombo sends an issue-status-changed webhook when an issue is raised or resolved. The payload’s data.change field is raised or resolved, and data.issue contains the issue details. See the webhook reference for the full payload, delivery behavior, and signature validation.

Issue types

When each issue type is raised and resolved.

Logs

Inspect the requests behind a failing sync or action.

Reconnecting

Restore credentials when authentication has failed.

Webhooks

Get raised and resolved issue events as they happen.